kariky is committed to protecting the personal data of every player who accesses our platform. This Privacy Policy explains in clear terms what data we collect, why we collect it, how it is used, and the rights you hold as a kariky account holder.
This Privacy Policy ("Policy") describes how kariky ("kariky", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of individuals ("Player", "User", "you") who register an account on, or otherwise access and use, the kariky online casino and sports betting platform located at kariky.app (the "Platform").
kariky takes the privacy and security of your personal data seriously. We operate the Platform in accordance with the data protection principles of transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. This Policy is designed to inform you fully about our data practices so that you can make genuinely informed decisions about your personal information.
By creating a kariky account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent to the terms of this Policy, please do not create an account or continue to use the Platform.
This Policy should be read in conjunction with kariky's Terms & Conditions and Responsible Gaming policy, both of which are incorporated herein by reference.
For the purposes of this Policy, kariky acts as the data controller in respect of all personal data collected from Players who access the Platform. As data controller, kariky determines the purposes for which personal data is processed and the means by which such processing is carried out.
All data-related enquiries, access requests, and objections may be directed to kariky's support team at the contact details provided in Section 14 of this Policy. kariky will respond to all legitimate data-related requests within a reasonable timeframe and in accordance with applicable obligations.
kariky collects personal data that is necessary to provide you with a secure, fair, and compliant gaming experience. The categories of personal data we may collect and hold include, but are not limited to, the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number, passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address (city, district, postcode) | Registration & account updates |
| Financial Data | bKash or Nagad wallet number, bank account details, transaction history, deposit and withdrawal records | Deposit, withdrawal & KYC |
| Account Data | Username, account balance, bonus balance, betting history, game history, session logs | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Every platform session |
| Usage Data | Pages visited, features used, click patterns, session duration, referral source | Every platform session |
| Verification Documents | Copies of government-issued ID, proof of address documents, payment method screenshots | KYC verification process |
| Communications Data | Support ticket content, email correspondence, live chat transcripts | When contacting support |
kariky collects personal data through the following channels:
kariky processes your personal data only where a lawful basis exists for doing so. The primary purposes for which we process personal data, and the corresponding legal basis for each, are set out below:
kariky does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your data may be shared with third parties only in the following circumstances:
kariky retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or financial record-keeping obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical or analytical purposes.
kariky employs a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our principal security measures include:
kariky uses cookies and similar tracking technologies to operate the Platform effectively, to remember your preferences, and to analyse how the Platform is used. A cookie is a small text file placed on your device by a web server. The categories of cookies used on the kariky Platform are as follows:
You may manage cookie preferences through your browser settings. Most modern browsers allow you to refuse some or all cookies, or to delete cookies already stored on your device. Please note that disabling strictly necessary cookies will prevent you from logging into your kariky account.
As a kariky Player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your account username and a description of your request. kariky will respond within a reasonable timeframe.
If kariky becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all associated data will be securely deleted (except where retention is required for legal or fraud-prevention purposes), and any deposited funds will be returned via the original payment method to the extent reasonably practicable.
If you believe that a minor has registered an account on the kariky Platform, please contact us immediately at [email protected] so that we can take prompt action. Protecting minors from accessing gambling services is a responsibility kariky takes with the utmost seriousness.
The kariky Platform may contain references to or integrations with third-party service providers — including game providers such as Pragmatic Play, Evolution Gaming, and NetEnt, and payment partners such as bKash and Nagad. While kariky works only with reputable partners, each third party operates under its own independently published privacy policy.
kariky is not responsible for the data practices of third-party providers. We encourage you to review the privacy notices of any third-party service with which you interact when using the kariky Platform, particularly your chosen payment provider, as their handling of your financial data is governed by their own terms.
kariky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made to this Policy, we will notify registered Players by email to the address associated with their account, or by displaying a prominent notice on the Platform, prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was published. Your continued use of the Platform following any update to this Policy constitutes your acknowledgment of the revised terms. If you do not agree with any changes, you should stop using the Platform and may request account closure in accordance with kariky's Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which kariky processes your personal data, please contact our support team. All data-related enquiries are handled with confidentiality and will be acknowledged promptly.
Email: [email protected] (plain text — not a clickable link)
Our support team is available 24 hours a day, 7 days a week. When submitting a data-related request, please include your kariky username, the nature of your request, and any relevant details to help us locate and action your data efficiently. For access or erasure requests, we may require identity verification before processing in order to protect your account from unauthorised data requests by third parties.
For general platform guidance, our FAQ page provides answers to the most common questions from kariky Players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna.
Six practical commitments that underpin every aspect of our approach to personal data on the kariky Platform.
Every byte of data exchanged between your device and the kariky Platform is protected by 256-bit SSL encryption. Your login credentials and financial details are never transmitted in plain text under any circumstances.
kariky never sells, rents, or trades your personal data to unaffiliated third parties for marketing purposes. Your information exists solely to provide you with a secure, personalised gaming experience.
We collect only the data that is strictly necessary to operate your account, verify your identity, process transactions, and comply with our legal obligations. No superfluous data collection, ever.
Every data processing activity carried out by kariky is documented with a clear purpose and legal basis. We do not process your data in ways that are incompatible with the purpose for which it was originally collected.
You retain the right to access, correct, delete, and port your personal data at any time. kariky honours all data rights requests submitted via [email protected], subject to identity verification and applicable retention obligations.
Your account balance is held in a segregated account, fully separated from kariky's operational finances. This financial isolation is an integral part of the trust and security framework kariky maintains for every player.
Your data is protected at every step. Browse our full game library, check out cricket betting, or visit the FAQ for more answers.
kariky is exclusively available to players aged 18 and above. Gambling involves financial risk and is not suitable for everyone. If gambling is affecting your finances, wellbeing, or relationships, please visit our Responsible Gaming page for guidance and self-help tools available to players across Bangladesh.