Responsible Gaming at kariky

🎯 What Is Responsible Gaming?

Responsible gaming means approaching gambling as a form of entertainment with a clear understanding of the risks involved. At kariky, we define responsible gaming as playing within your means, for enjoyment, with full awareness that the house maintains a statistical edge over the long term. Gambling is not a reliable way to generate income, and it should never be treated as a solution to financial problems.

For the vast majority of kariky players across Bangladesh — in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond — gambling remains a leisure activity that stays firmly within their personal limits. Our responsible gaming framework is designed to support those players in maintaining that healthy relationship, while also providing a structured pathway of assistance for any player who begins to feel that gambling is no longer under their control.

🤝 kariky's Commitment to Safe Play

kariky is built on the principle that player wellbeing comes before platform revenue. That is not a marketing slogan — it is a structural commitment reflected in the tools we build, the verification checks we run, and the way our support team is trained to respond when a player reaches out with a gambling-related concern.

Our responsible gaming commitments include the following:

• Strict 18+ age verification for every new account, with mandatory KYC document checks before large withdrawals are processed.
• Player-controlled deposit limits that can be set at daily, weekly, or monthly intervals and cannot be increased for a mandatory cooling-off period once set.
• A time-out feature that allows any player to pause their account for a defined period — from 24 hours up to 6 weeks — without having to justify the reason.
• A self-exclusion tool that allows any player to permanently or indefinitely close their account with no re-registration permitted during the exclusion period.
• Regular account activity reviews by our responsible gaming team, with proactive outreach to players whose patterns suggest elevated risk.
• Clear, prominent display of responsible gaming notices, including this page, on all key areas of the kariky platform.
• A reality-check notification system that can be configured to remind you how long you have been playing and how much you have wagered during the current session.

💳 Deposit Limits

One of the most effective responsible gaming tools available on the kariky platform is the ability to set your own deposit limits. You can define the maximum amount you are willing to deposit over a given period, giving you a firm financial boundary that the platform will enforce automatically — even in moments when the temptation to deposit more might feel strong.

kariky offers deposit limits across three timeframes:

• Daily deposit limit: The maximum total amount you may deposit in any single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly deposit limit: The maximum total amount you may deposit across any rolling 7-day period.
• Monthly deposit limit: The maximum total amount you may deposit across any rolling 30-day period.

You can set or reduce a deposit limit at any time by contacting our support team at [email protected]. Reductions take effect immediately. Any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active, giving you sufficient time to reconsider the change.

⏱️ Time-Out Feature

Sometimes all a player needs is a short break. The kariky time-out feature allows you to temporarily suspend access to your account for a period of your choosing. During a time-out, you will be unable to log in, place bets, or make deposits. Any active bonuses are paused for the duration of the time-out.

Available time-out durations on kariky include:

• 24 hours — a brief reset after an intense gaming session.
• 72 hours — a standard short break for players who want a few days away.
• 1 week — suitable for players who feel they need more distance from the platform.
• 2 weeks — a considered break for players noticing patterns they want to interrupt.
• 4 weeks / 6 weeks — extended pauses for players who recognise a need for a longer period of reflection.

To activate a time-out, contact our support team at [email protected] and specify your desired duration. The time-out will be applied to your account within one hour of your request. Early termination of a time-out is not available — the period you select will run to its full duration without exception.

🔒 Self-Exclusion

Self-exclusion is the strongest account-level responsible gaming tool available on kariky. When you self-exclude, your account is permanently closed for the duration of the exclusion period, and kariky will not accept a new registration from you for the same period. Self-exclusion is a serious and binding commitment — it is the right choice for any player who believes their gambling is causing harm to their finances, relationships, or mental wellbeing.

kariky offers the following self-exclusion options:

• 6-month self-exclusion: A fixed period of six months, after which you may apply to reopen your account following a mandatory review and a 7-day waiting period.
• 1-year self-exclusion: A 12-month exclusion that provides a meaningful long-term break from gambling on the kariky platform.
• 5-year self-exclusion: An extended exclusion for players who need a prolonged distance from gambling.
• Permanent self-exclusion: A lifelong exclusion with no option to reopen the account under any circumstances. This option is irrevocable.

To initiate self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request" and your account username. Please include your preferred exclusion duration. Your account will be closed within 24 hours of your request, and you will receive a confirmation email. During the exclusion period, kariky will not send you any promotional communications or bonus offers.

🔔 Reality Check Notifications

kariky's reality check feature sends you periodic on-screen notifications while you are actively playing, reminding you of the time elapsed and your net wager total for the current session. These reminders are not interruptions — they are brief, non-intrusive prompts designed to keep you grounded in the reality of your play.

You can configure your reality check interval to trigger every 30 minutes, 1 hour, or 2 hours. Each notification will display your session duration and a summary of your deposits and bets placed since you logged in. You then have the option to continue your session or log out with a single tap.

To set up or adjust your reality check interval, contact [email protected]. This feature is particularly recommended for players who tend to lose track of time during longer gaming sessions — a common experience when playing live casino games or extended cricket betting markets.

⚠️ Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in oneself. The following signs may indicate that gambling has moved beyond healthy entertainment and is beginning to cause harm. If several of these descriptions feel familiar, we strongly encourage you to use our responsible gaming tools or contact our support team.

📋 Quick Self-Assessment

Answer the following questions honestly. If you answer "Yes" to three or more, we encourage you to reach out to our support team or activate one of our responsible gaming tools.

🆘 Getting Help & Contacting Support

If you believe that gambling is becoming a problem for you, or if a family member or friend has expressed concern about your gambling habits, please do not wait to take action. kariky's support team is available around the clock and can help you activate deposit limits, time-outs, or self-exclusion immediately.

You can reach our responsible gaming support team in the following ways:

• Email: Send your request to [email protected] — use the subject line "Responsible Gaming" for priority handling.
• Live chat: Access the live chat feature within your kariky account dashboard, available 24 hours a day, 7 days a week.

When you contact us regarding a responsible gaming concern, our team will:

• Respond with empathy and full confidentiality — your situation will not be shared with other departments or used in any way that is not directly related to helping you.
• Guide you through the available tools and activate whichever option best suits your needs.
• Ensure that no promotional communications are sent to your account during any active time-out or self-exclusion period.
• Provide you with information about external support resources where appropriate.

👶 Underage Gambling Prevention

Protecting minors from accessing gambling services is a non-negotiable priority for kariky. In addition to our own account verification processes, we encourage parents and guardians in Bangladesh to take proactive steps to prevent underage access to online gambling platforms, including kariky.

Practical steps parents and guardians can take include:

• Installing parental control or content filtering software on shared household devices and mobile phones.
• Keeping login credentials for any personal online accounts — including kariky — private and not stored in accessible locations on shared devices.
• Having open, age-appropriate conversations with young people about the financial risks associated with gambling.
• Ensuring that bKash, Nagad, Rocket, or bank accounts used for kariky deposits are not accessible to minors.

If you suspect that a minor has accessed a kariky account or created their own account, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.